Vodafone Data Traveller Update

Vodafone have announced that from the 19th September 2011, when you use mobile internet on your phone in 38 European countries you’ll automatically get the overseas data bundle for businesses, Vodafone Data Traveller.

Vodafone Data Traveller lets you use up to 25MB of data and mobile internet access per day for £1.66 (ex. VAT).
This will replace the old charge of 83p per MB (ex. VAT) that some of our business customers were paying, making it even better value for you to use data in Europe.

To help you keep a close eye on how much data you’ve used Vodafone will also send text messages to your phone to give you:

• a daily reminder of your mobile internet allowance
• an alert when you’ve used 80% and 100% of your daily mobile internet allowance
• an alert when you’ve used more than 25MB in a day

You don’t have to take any action to benefit from Vodafone Data Traveller. Vodafone will automatically add it your business account, for no extra charge, when you’re using data in Europe. Mobile internet access lets you browse the web on your phone, receive and send emails, run internet based apps and instant message.

Applicable countries are currently :
Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Channel Islands (Jersey, Guernsey), Croatia, Cyprus, Czech Republic, Denmark (inc. Faroe Islands), Estonia, Finland, France, French West Indies, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy (inc. San Marino and Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands & Canary Islands), Sweden, Switzerland

Customers who wish to have the Rest of World Data Traveller proposition (25MB per day for £5 a day) must opt-in separately.

Vodafone revamps Mobile Broadband Tariffs

Vodafone has simplified its mobile Broadband prices with 6 tariff plans, which are designed to suit everyone from the occasional user to the International Traveller.

 
Business Standby
For those “just in case” moments
£3 line rental per month
No data bundle, just 5p per MB charges

 
Business Casual
Only pay for what is used
£5 per month line rental.
No data bundle so 5p for each MB used
1GB BT Openzone WiFi access included

 
Business Connected
Designed for customers who need mobile internet a couple of days a week
£12.50 line rental per month
2GB UK allowance and 5p per MB out of bundle charges
1GB for BT Openzone Wi-Fi hot spots

 
Business Constant
Always stay in the loop
£19.00 per month line rental.
5GB UK internet access
If a customer needs more internet access it is 5p per MB
2GB BT Openzone WiFi access included

 
Euro Traveller
Be ready for business in europe
£36.50 per month line rental.
5GB UK internet access
If a customer needs more internet access it is 5p per MB
2GB BT Openzone WiFi access included
1GB in Vodafone Europe Zone

 
World Traveller
Be business ready around the world
£95.00 per month line rental.
5GB UK internet access
Additional UK access is 5p per MB
2GB BT Openzone WiFi access included
200MB in Vodafone Rest of World Zone

More Vodafone roaming tariff changes 1/6/11

Vodafone have announced more changes to their Mobile Broadband data roaming tariffs from today 1/6/11

There are new allowances and charges for out of bundle data roaming (ie. usage not included in the monthly rental):

Europe: £6.67 (ex vat) for 100MB per day

Rest of World: £25 for 100MB per day

Any user who has inclusive roaming data bundles will be charged the above rates for any out of bundle usage.

Also for those users on Vodafone Business Essential tariffs only, there is a  new Roaming Text Bundle which provides 10 SMS per day for use when in Europe, in addition to a customer’s existing text allowance. The bundle is inclusive on £35 and above Essentials tariffs or can be added as a separate bundle. Please call us for more information.

Changes to Vodafone Data Traveller

Great News: From 1^st June, Vodafone Data Traveller is improving with two updates:

1. 25MB allowance in ALL European Countries
   Previously, the allowance was split between 5Mb and 25MB. However, we are pleased to reveal that there is a 25MB allowance in the entire European zone.
2. 25MB allowance outside of the European Zone
   Great news for customers who travel further afield, for £5 per day, customers can receive 25MB allowance in countries outside of the European Zone.

The new allowance for outside of the European zone will be particuarly useful for iPhone users as these tend to use greater levels of data on a daily basis. Blackberry users may still benefit from using the 30 day 10MB bolt-on, please call us to find out more.

Vodafone keeping Londoners connected!

Vodafone is aiming to keep Londoners connected with a new fleet of branded taxis which for the first time will allow all passengers to recharge their phones on the move. Vodafone customers will also be able to pay for their journeys with their phones – at no extra charge – making those last minute stop-offs at the cash point a thing of the past.

Today, the first of hundreds of Vodafone-branded taxi cabs will take to the streets in one of the biggest ‘wrapping’ advertising campaigns ever seen in the capital. Their bold and colourful Union Jack design, made up of over 2000 London street names, will make them an eye-catching addition to the city as well as easy to spot for anyone who needs to charge up their phone. They will be followed next week by the first of a fleet of Vodafone-branded Heathrow Express trains.

It is all part of Vodafone’s commitment to keeping London calling. In the past few months the mobile phone company has improved the performance of well over 500 of its sites across the city and will continue to invest heavily to ensure it has the best network in the capital. Every month, Vodafone customers in London make more than 160 million calls, send over 155 million texts and download the equivalent of 16 billion emails.

Vodafone UK Chief Executive Guy Laurence said “We are committed to offering London the best possible network. We have already made hundreds of improvements to increase coverage, capacity and reliability to ensure Londoners can always stay in touch with friends and family. Now with our fantastic fleet of Union Jack cabs and their on-board chargers which anyone can use, all Londoners will be able to see our continuing commitment to the capital.”

To register to pay by mobile in any Vodafone branded taxi, Vodafone customers should call 0845 680 3409. Once registered, customers can also pay by text: Just text the word ‘Taxi’ followed by your taxi’s number and the amount you want to pay to 31255 – for example: ‘Taxi 9000 10.00’. This is a free introductory service and Vodafone customers will not be charged any service charge, nor pay for the calls or texts

Cost of calling mobiles to fall

The cost of calling mobile phones from other networks and landlines is set to become cheaper after Ofcom imposed a reduction in charges.

The regulator ruled today that termination charges – the amount mobile phone companies bill their rivals for handling calls from their networks – will fall 80% over the next four years, starting from April 1.

The big three mobile operators – O2, Vodafone and Everything Everywhere – currently add a charge between 4.1p and 4.4p to the cost of delivering a call to another network.

But this will be reduced to 2.66p next month and will fall to 0.69p by April 2014.

Ofcom said it expects landline operators to pass on the cost savings to customers and for mobile operators to offer more choice to customers.

New!! Vodafone Data Traveller

We are pleased to announce that on the 1st December Vodafone will be launching a new European Data Roaming proposition called ‘Vodafone Data Traveller’.

Vodafone Data Traveller will be available as two ‘opt in’ plans to make it clear and simple. Each plan provides a daily allowance of data providing a customer with plenty of freedom to browse, email, tweet, look-up, search and post just like you do at home.

 What are the 2 new plans?

1.     Daily opt-in. The daily opt-in plan can be added to your existing price plan at no cost to you. You then pay £1.66 (ex VAT) per day for up to 5MB when data roaming in the European zone detailed below.    

2.     Monthly 30 day opt-in. The monthly opt-in plan can be added to your existing price plan, it costs £8.34 (ex VAT) per month for up to 5MB per day. You can opt out of this plan at anytime but you must give a 30 day’s notice
Any data roaming by a customer in countries outside of the UK and European zone listed below will be charged at £3 a day per MB as per the normal default rate

5MB allowance countries:

Albania
Andorra
Bosnia & Herzegovina
Bulgaria
Channel Islands (Jersey, Guernsey)
Croatia
Cyprus
Denmark (inc Faroe Islands)
Estonia
Finland
French West Indies
Gibraltar
Iceland
Isle of Man
Latvia
Liechtenstein
Lithuania
Luxembourg
Monaco
Norway
Poland
Slovakia
Slovenia
Sweden

In addition, Vodafone will boost your standard daily allowance of 5MB per day to 25 MB per day in the 15 countries below when you visit them, regardless of network.

25MB allowance countries:

Austria
Belgium
Czech Republic
France
Germany
Greece
Hungary
Ireland
Italy (inc Vatican City & San Marino)
Malta
Netherlands
Portugal (inc Madeira)
Romania
Spain (inc Canary Islands)
Switzerland
Great news for Vodafone Business Essentials customers
If you are a Vodafone Business Essentials customers or Business Essentials iPhone customers with a line rental of £35 (ex VAT) per month or more, then you will get the Vodafone Data Traveller monthly allowance option automatically included for free from the 1st December.
As mentioned above, these plans are only applicable to the European zone.

3 eliminates “unlimited” for mobile internet tariffs

Mobile phone network 3 has removed the term “unlimited” from it’s terms and conditions when promoting it’s mobile internet data tariffs. The move mirrors recent changes by O2 and Vodafone. Chris Russell the CEO of 3 admitted that the term “unlimited” was incorrect when the tariff plans were in fact limited to either 500MB or 1GB. The Terms and Conditions of existing plans will now be reviewed to provide more clarity for users.

New Vodafone data roaming pricing details

On the 15th June Vodafone changed the prices for data which is used by customers while travelling abroad. The prices are outlined below but please give us a call if you need any clarification.

• Europe: £1 for each MB up to 5MB, then £5 for every 5MB after that
• Rest of the world: £3 for each MB up to 5MB, then £15 for every 5MB after that

The countries in each zone may change from time to time – please check before you travel.

How will I know when I reach my limit?

As you get close to every 5MB step, Vodafone will send you a free text alert so you can keep in control of your costs.

Data roaming spending cap in Europe

From 1 July, all Vodafone customers will be automatically opted in to a data roaming spend cap of 50 euros (ex VAT), which is equivalent to about £42, in a monthly billing period to help you keep control of your costs. The cap applies to data roaming in Europe Zone 1 only, you can continue to data roam in ROW Zone 2 without a cap.

Vodafone will send you free text alerts when you are 50%, 80% and 100% through the monthly spend cap when data roaming on any handheld or laptop device.

The exception is iPad because it has no SMS functionality, so if using an iPad you will be capped without advance text alerts unless you opt out. Vodafone are working on an email solution specifically for iPad customers which should be available in the autumn.

Once you reach 100% of the cap limit, an automatic data roam bar will be applied, and you will not be able to use any more data abroad for the remainder of your monthly billing cycle unless you opt out of the cap.

It’s easy to opt out of the cap, just text STOP to shortcode 40209 or call us on 01235 820800.

Vodafone price update to 118 numbers

From July 1st prices to call 118 directory enquiry numbers will be changing. All calls to 3rd party providers will now be charged at a rate of £1.702 per minute with a 1 minute minimum call charge – this has replaced the fixed connection fee.

The Vodafone 118888 and 118848 services will be charged at £0.808 per minute with a 1 minute minimum call charge.

Vodafone recommend using mobile internet based services to retrieve numbers if customers wish to avoid the minimum call charge.